Password Requirements
  • Passwords that are 13 characters or longer only require lower case letters
  • Passwords must contain at least 8 characters
  • Passwords between 8 and 13 characters require at least 3 of the following 4 categories of characters:
    • Uppercase letters
    • Lowercase letters
    • Numbers
    • Symbols
  • Your new password can't be one of the last 24 passwords you have used
  • Passwords must not contain your username or any part of your name
  • You have to wait 24 hours after changing your password to be able to change it again
  • All passwords are checked against a database of over 1 billion stolen passwords. If you try and use a password that is found in this database, it will be rejected.
Enter your current login details
Select a new password
Further Assistance

Contact your local Service Desk:

  • All Australian campuses
    • Students: +61 3 9903 2777
    • Staff: +61 3 9905 1777
  • Malaysia
    • Telephone: +60 3 551 46200
  • South Africa
    • Telephone: +27 11 950 4077